PRIVACY POLICY

Privacy Policy — Alex Jordan Personal Training & Biohacking Spa

Effective Date: 4th May 2025

At Alex Jordan Personal Training & Biohacking Spa, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Alex Jordan Personal Training
283 Archway Rd, Highgate, N6 4HP
Email: alexjordanlimited@gmail.com
Phone: 07535772045

We provide personal training services and biohacking spa treatments to clients in the UK.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Contact details: Name, email address, phone number

  • Booking details: Service appointments, payment details

  • Health and fitness information: Relevant medical history, injuries, or conditions (for training and spa use)

  • Website usage data: Cookies, IP address, device information (collected automatically via Squarespace and third-party tools)

3. How We Collect Your Data

We collect data when you:

  • Book services online via our GetTimely booking system

  • Fill out health screening or waiver forms

  • Contact us by email, phone, or through our website

  • Visit our website (through cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

  • Manage bookings, appointments, and payments

  • Provide you with personal training and spa services

  • Communicate with you about your sessions, schedule changes, or updates

  • Maintain health and safety records

  • Improve our website and services through analytics

5. Sharing Your Data

We only share your data with trusted third parties necessary for our business, such as:

  • GetTimely (for booking and scheduling)

  • Payment processors (e.g., Stripe, Square)

  • Professional advisors or insurers (if required for legal or safety reasons)

We do not sell or rent your personal data to third parties.

6. Data Storage & Security

We take appropriate technical and organizational measures to protect your data, including secure online systems, password protection, and limited access. We retain your data only as long as necessary for service delivery and legal or regulatory requirements.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (where legally permissible)

  • Object to or restrict certain data processing

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

8. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve your experience and analyze website usage. You can adjust your cookie settings in your browser at any time.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you directly.